My new employee asked to work from home. Then she started to tell me the reason.
I told her “No need to apologize and I don’t need to know the details.” I do not pay for seat warmers. Come to the office fine. 9 to 5? Fine.
Work from home. Fine. Work from the garage while they fix your car? Fine.
I don’t need to know you will be late because of a doctor’s appointment, or you are leaving early to attend a personal matter. Everybody works at a different pace. You choose how to get your work done. It’s sad how we have infantilized the workplace so much, that employees feel the need to apologize for having personal lives. I am not a clock watcher. I trust you to get your job done. Keep clients happy. I am happy.
Leadership is not about position or power. Being the leader means that you have been placed in a position to serve others. It is about how we treat people, how we make decisions and the example we set. It’s about looking for every opportunity to appreciate and inspire others. Leadership is not a right but a privilege. You are privileged to be in a position where you can direct, shape and positively influence the lives of others.
Many managers get enthralled with the control and authority which comes with positional power. Rather than making people better off, they leave a trail of destruction in their path. It’s demotivating working for a manager who is more concerned about pushing his/her weight around, instead of building relationships.
No matter how educated, talented, rich or cool, you believe you are, how you treat others tells all. Integrity is everything!
A manager’s job is to provide guidance and support. It’s facilitating a healthy environment where employees can perform at their best. Give your employees wings to fly. Micromanaging is the opposite of empowerment and it creates toxic work environments. It chokes the growth of the employee and the organization and fosters mediocrity.
When you empower employees, you promote vested interest in the company. An empowered workforce is more engaged. Engaged employees drive higher customer satisfaction and boost the bottom line. A Gallup study concluded that companies with higher-than-average employee engagement also had 27% higher profits, 50% higher sales, and 50% higher customer loyalty.
If you want performance at scale: Select the right people, provide them with the proper training, tools, and support, and then give them room to get the job done!